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Benjamin Company

"Ten Commandments"

 

          1.   Each customer is the most important person in any business.

          2.   All customers are not dependent on us...we are wholly dependent
                on them.

          3.   All customers are not an interruption of our day. They are the very
                purpose of it.

          4.   All customers do us a favor every time they call. We are not doing
                them a favor by serving.

          5.   Our customers should be partners in our business, never an
                outsider.

          6.   A customer is not someone to argue or match wits with.

          7.   Our customer is a person who brings us their wants. It is our job
                to fill them to the best of our ability.

          8.   Each customer is deserving of respect and the most courteous
                and attentive treatment we can give.

          9.   Our customer is the person who makes all salaries and growth
                possible.

        10.   All repeat customers are the vital life blood of every successful
                business. We must continue to earn that business every day.